Issues with module system, affecting logins and module loads

Resolved

Degraded performance

Started 3 months agoApril 13, 2026Lasted 40 minutes6:106:50 PMUTC

Affected

General Environment (GE)

HPC clusters

Open OnDemand

Computational servers, independent of clusters

Protected Environment (PE)

HPC clusters

Updates

Resolved
April 13, 2026 at 6:50 PMUTC
Resolved
April 13, 2026 at 6:50 PMUTC
CHPC staff have fixed an issue with the module system, which should resolve any issues with logins or module loads. If you continue to encounter issues, please contact us at helpdesk@chpc.utah.edu.
Investigating
April 13, 2026 at 6:10 PMUTC
Investigating
April 13, 2026 at 6:10 PMUTC
We are currently investigating this incident.

CHPC - Issues with module system, affecting logins and module loads – Incident details