CHPC - Open OnDemand (ondemand.chpc.utah.edu) under heavy load; consider using ondemand-class.chpc.utah.edu – Incident details

Experiencing partially degraded performance

Open OnDemand (ondemand.chpc.utah.edu) under heavy load; consider using ondemand-class.chpc.utah.edu

ResolvedDegraded performance160 hours 30 minutes

Affected

General Environment (GE)

Degraded performance from 10:30 PM to 3:01 PM

Open OnDemand

Degraded performance from 10:30 PM to 3:01 PM

  • ResolvedUTC

    Open OnDemand is responsive again. If you encounter any issues, please don't hesitate to contact the CHPC at helpdesk@chpc.utah.edu.

  • IdentifiedUTC

    The CHPC has received reports of issues connecting to ondemand.chpc.utah.edu. The Open OnDemand server in the General Environment is currently under heavy load from the aggregate of user sessions. A second server, ondemand-class.chpc.utah.edu, is available to use if you are encountering issues with the primary Open OnDemand server. We apologize for the inconvenience.