CHPC - Open OnDemand (ondemand.chpc.utah.edu) under heavy load; consider using ondemand-class.chpc.utah.edu – Incident details

Open OnDemand experiencing degraded performance

Open OnDemand (ondemand.chpc.utah.edu) under heavy load; consider using ondemand-class.chpc.utah.edu

Identified
Degraded performance
Started 1 day ago

Affected

General Environment (GE)

Degraded performance from 10:30 PM to 12:00 AM

Open OnDemand

Degraded performance from 10:30 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    The CHPC has received reports of issues connecting to ondemand.chpc.utah.edu. The Open OnDemand server in the General Environment is currently under heavy load from the aggregate of user sessions. A second server, ondemand-class.chpc.utah.edu, is available to use if you are encountering issues with the primary Open OnDemand server. We apologize for the inconvenience.