CHPC - Delays logging in and loading modules in the Protected Environment – Incident details

Experiencing partial outage

Delays logging in and loading modules in the Protected Environment

Investigating
Major outage
Started about 4 hours ago

Affected

Protected Environment (PE)

Major outage from 11:52 PM to 12:00 AM

HPC clusters

Major outage from 11:52 PM to 12:00 AM

Open OnDemand

Major outage from 11:52 PM to 12:00 AM

Windows servers

Major outage from 11:52 PM to 12:00 AM

Virtual machines (VMs)

Major outage from 11:52 PM to 12:00 AM

Computational servers, independent of clusters

Major outage from 11:52 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Users are reporting delays logging in and loading modules in the Protected Environment. CHPC staff are aware of the issue and investigating.