CHPC - Notice history

All systems operational

100% - uptime

Homepage and documentation - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Portal - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

License servers (commercial software) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Group- and project-specific websites (hosted on VMs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Helpdesk platform - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025
100% - uptime

HPC clusters - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.98%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Open OnDemand - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Windows servers - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Virtual machines (VMs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Computational servers, independent of clusters - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Storage systems - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Data Transfer Nodes (DTNs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025
100% - uptime

HPC clusters - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Open OnDemand - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Windows servers - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Virtual machines (VMs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Computational servers, independent of clusters - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Storage systems - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Data Transfer Nodes (DTNs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2025
Jun 2025
Jul 2025

Slack - Operational

Notice history

Jul 2025

Emails to helpdesk@chpc.utah.edu are not being received; please use the web interface of ServiceNow to submit messages to the helpdesk
Known issue: Many notchpeak nodes are currently offline due to an issue with power distribution units
  • Resolved
    Resolved

    This incident has been resolved. All nodes have returned to service.

  • Monitoring
    Monitoring

    Most nodes have returned to service. Some nodes have long boot times and are not in service yet, though they should be soon if there are no further issues.

  • Identified
    Identified

    Issue is related to power distribution units that support the racks with nodes that are currently offline. Staff are addressing this issue.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025

No notices reported this month

May 2025

Known issue: Slurm jobs stuck in completing (CG) status
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Slurm jobs are getting stuck in the completing (CG) state, which also affects the ability of new jobs to start. We are aware of this issue and working on a resolution. Jobs cannot be cleared from a node without affecting other jobs on the node, so we are waiting until running jobs finish in some instances.

Slurm upgrade on CHPC clusters (granite, notchpeak, kingspeak, lonepeak, and redwood)
  • Completed
    May 13, 2025 at 11:00 PM
    Completed
    May 13, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 2:00 PM
    In progress
    May 13, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 2:00 PM
    Planned
    May 13, 2025 at 2:00 PM

    This upgrade will cause disruptions to job submission. Existing jobs should run without issue or interruption, but there will be a period of time during which job submission will not work. Please see https://chpc.utah.edu/news/read.php?source=recent&article=20250501_slurm_upgrade for more information.

May 2025 to Jul 2025

Next