CHPC - Notice history

System Under Maintenance

100% - uptime

Homepage and documentation - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Portal - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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License servers (commercial software) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Group- and project-specific websites (hosted on VMs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Helpdesk platform - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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100% - uptime

HPC clusters - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.98%

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Open OnDemand - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Windows servers - Under maintenance

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Virtual machines (VMs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Computational servers, independent of clusters - Under maintenance

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Storage systems - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Data Transfer Nodes (DTNs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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100% - uptime

HPC clusters - Under maintenance

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Open OnDemand - Under maintenance

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Windows servers - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Virtual machines (VMs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Computational servers, independent of clusters - Under maintenance

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Storage systems - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Data Transfer Nodes (DTNs) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Slack - Operational

Notice history

Jul 2025

Emails to helpdesk@chpc.utah.edu are not being received; please use the web interface of ServiceNow to submit messages to the helpdesk
Known issue: Many notchpeak nodes are currently offline due to an issue with power distribution units
  • Resolved
    UTC
    Resolved

    This incident has been resolved. All nodes have returned to service.

  • Monitoring
    UTC
    Monitoring

    Most nodes have returned to service. Some nodes have long boot times and are not in service yet, though they should be soon if there are no further issues.

  • Identified
    UTC
    Identified

    Issue is related to power distribution units that support the racks with nodes that are currently offline. Staff are addressing this issue.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2025

No notices reported this month

May 2025

Known issue: Slurm jobs stuck in completing (CG) status
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Slurm jobs are getting stuck in the completing (CG) state, which also affects the ability of new jobs to start. We are aware of this issue and working on a resolution. Jobs cannot be cleared from a node without affecting other jobs on the node, so we are waiting until running jobs finish in some instances.

Slurm upgrade on CHPC clusters (granite, notchpeak, kingspeak, lonepeak, and redwood)
  • Completed
    May 13, 2025 at 11:00 PMUTC
    Completed
    May 13, 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 2:00 PMUTC
    In progress
    May 13, 2025 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 2:00 PMUTC
    Planned
    May 13, 2025 at 2:00 PMUTC

    This upgrade will cause disruptions to job submission. Existing jobs should run without issue or interruption, but there will be a period of time during which job submission will not work. Please see https://chpc.utah.edu/news/read.php?source=recent&article=20250501_slurm_upgrade for more information.

May 2025 to Jul 2025

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