CHPC - Notice history

Open OnDemand experiencing degraded performance

100% - uptime

Homepage and documentation - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Portal - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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License servers (commercial software) - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Group- and project-specific websites (hosted on VMs) - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Helpdesk platform - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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100% - uptime

HPC clusters - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Open OnDemand - Degraded performance

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
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Windows servers - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Virtual machines (VMs) - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Computational servers, independent of clusters - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Storage systems - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Data Transfer Nodes (DTNs) - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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100% - uptime

HPC clusters - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
Jul 2026
Aug 2026

Open OnDemand - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
Jul 2026
Aug 2026

Windows servers - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
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Virtual machines (VMs) - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
Jul 2026
Aug 2026

Computational servers, independent of clusters - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
Jul 2026
Aug 2026

Storage systems - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2026
Jul 2026
Aug 2026

Data Transfer Nodes (DTNs) - Operational

100% - uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%
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Slack - Operational

Notice history

Jul 2026

Security updates (emergency maintenance) on high-performance computing clusters
Scheduled for July 22, 2026 at 5:30 PM – 5:30 PMUTC
  • Update
    August 04, 2026 at 10:43 PMUTC
    Update
    August 04, 2026 at 10:43 PMUTC

    Most systems have been been updated and are available for use. A small number of systems may still need to reboot once running jobs have completed. If you encounter any issues with CHPC systems, please contact us at helpdesk@chpc.utah.edu.

  • In progress
    July 22, 2026 at 5:30 PMUTC
    In progress
    July 22, 2026 at 5:30 PMUTC
    Maintenance is now in progress
  • Planned
    July 22, 2026 at 3:23 PMUTC
    Planned
    July 22, 2026 at 3:23 PMUTC

    The Center for High Performance Computing will begin emergency maintenance to apply security updates to high-performance computing clusters (granite, notchpeak, kingspeak, lonepeak, and redwood) in a rolling fashion today (July 22). The updates are necessary to address a recently announced vulnerability. System administrators will update and reboot compute nodes when no jobs are running on them. This update will not affect running jobs, but researchers may see nodes in a “DRAIN” state before updates are applied; new jobs will not be able to start on a node until updates on that node finish.

    The CHPC will also update interactive nodes, including login nodes (such as granite1 and granite2, redwood1 and redwood2, and similar nodes on other clusters) and research group-owned interactive nodes, on all high-performance computing clusters. Administrators will reboot the interactive nodes today at approximately 12:00 p.m. MDT to apply important security updates. We recommend signing out from interactive nodes prior to this time. Any active sessions or unsaved progress on interactive nodes will be lost when the nodes reboot.

    In accordance with the CHPC’s emergency maintenance policy, important security patches must be applied promptly to protect system integrity and safety across our shared infrastructure. Thank you for your understanding and patience.

    If you have any questions or concerns about upcoming security updates, please contact the CHPC by email at helpdesk@chpc.utah.edu.

Scheduled maintenance on July 14: Software updates on HPC clusters and standalone servers
  • Completed
    July 17, 2026 at 4:02 PMUTC
    Completed
    July 17, 2026 at 4:02 PMUTC

    Beehive, the Windows server in the General Environment, has been returned to service. CHPC systems and services are now available following maintenance earlier this week. Thank you for your patience. If you encounter any issues, please don't hesitate to contact us by emailing helpdesk@chpc.utah.edu.

  • Update
    July 15, 2026 at 10:39 PMUTC
    Update
    July 15, 2026 at 10:39 PMUTC

    All systems except for Beehive, the Windows general environment server, are up. Beehive got corrupted during the update and is being rebuilt. We will announce when it is up.

  • Update
    July 15, 2026 at 4:27 AMUTC
    Update
    July 15, 2026 at 4:27 AMUTC

    Redwood is back in production. Please, let us know at helpdesk@chpc.utah.edu if there is any outstanding issue. We will wrap things up tomorrow morning.

  • Update
    July 15, 2026 at 1:37 AMUTC
    Update
    July 15, 2026 at 1:37 AMUTC

    Clusters in the General Environment (granite, notchpeak, kingspeak, and lonepeak) have been returned to service. The team at the CHPC is continuing work on other systems.

  • Update
    July 15, 2026 at 1:13 AMUTC
    Update
    July 15, 2026 at 1:13 AMUTC

    Narwhal, the Windows server in the Protected Environment, has been returned to service. System administrators are continuing work on other systems; thank you for your patience.

  • Update
    July 14, 2026 at 4:31 PMUTC
    Update
    July 14, 2026 at 4:31 PMUTC

    Virtual machines (VMs) in the General Environment have been returned to service.

  • In progress
    July 14, 2026 at 2:00 PMUTC
    In progress
    July 14, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • Update
    July 06, 2026 at 10:30 PMUTC
    Update
    July 06, 2026 at 10:30 PMUTC

    Update to scope of planned maintenance on July 14: CHPC storage administrators will need to reboot storage systems in the General Environment as part of planned maintenance. As a result, home directories, the sys branch (/uufs/chpc.utah.edu/sys/), and virtual machines (VMs) in the General Environment will be briefly unavailable during the planned maintenance window. This outage is necessary to replace fans that have failed in the storage system. If you have questions about the impacts of this outage, please contact the CHPC at helpdesk@chpc.utah.edu.

  • Planned
    June 22, 2026 at 10:24 PMUTC
    Planned
    June 22, 2026 at 10:24 PMUTC

    The Center for High Performance Computing will have a downtime on Tuesday, July 14, 2026. The downtime will begin at 8:00 a.m. MDT and continue through the afternoon. It will affect high-performance computing clusters (granite, notchpeak, kingspeak, lonepeak, redwood; Open OnDemand) and standalone servers (including narwhal, beehive, and CryoSPARC and ColabFold servers) in the General and Protected Environments. In addition, storage systems in the General Environment will be rebooted during the maintenance window, which will affect access to storage and virtual machines. This downtime is necessary to apply patches and updates to systems following recent operating system vulnerabilities.

    CHPC system administrators will apply updates and reboot systems in a rolling fashion throughout the day on July 14. There will be interruptions to the availability of HPC clusters and standalone servers during this time. CHPC staff will also migrate some internal services and systems, which will briefly affect the availability of metrics reported on the CHPC Portal.

    Network administrators will also update software on network devices in the Protected Environment, though network updates are not expected to cause outages or interruptions. Additionally, storage administrators will update firmware; this, too, should have no effect on availability.

    If you have any questions or concerns about the downtime or its effects, please contact the CHPC at helpdesk@chpc.utah.edu. Thanks for your support while we work to keep research computing resources secure.

Issues with FastX licenses on July 1
  • Resolved
    UTC
    Resolved

    The issue with FastX licenses has been resolved by the vendor. FastX sessions should now be functional again. If you encounter further issues, please contact the CHPC at helpdesk@chpc.utah.edu. Thanks again for your patience.

  • Investigating
    UTC
    Investigating

    The CHPC is aware that users connecting to Linux systems through FastX are receiving error messages related to the license. System administrators are working to correct the issue as quickly as possible and have contacted the software vendor. In the interim, we recommend using Open OnDemand (https://ondemand.chpc.utah.edu/ in the General Environment and https://pe-ondemand.chpc.utah.edu/ in the Protected Environment) or SSH to connect to CHPC systems. We apologize for the inconvenience and appreciate your patience. If you have any questions or concerns about connecting to CHPC systems while FastX is unavailable, please contact the CHPC at helpdesk@chpc.utah.edu; we'd be happy to help.

Jun 2026 to Aug 2026

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